Welcome to
MyGateway
The centralized, safe and secure way to request and pay for Government services. Access Services
Collect Your Documents in
One Location
Learn More
Renew
your e-Passport
Learn More
Renew
your Driver’s Licence
Learn More
(Police Certificate) Request a Police Character Reference Learn More

MyGateway is the centralized, secure way to request and pay for a range of online services
from the Government of The Bahamas.

Register on MyGateway

More than 5,000 Bahamian citizens have registered to request and pay for a variety of government services online. It’s easy, fast and convenient.

 Safe & Secure

Your data is private and safe. Payments are secure through the Government of The Bahamas’ cashless payment system.

Centralized

A one-stop-shop to request Government services and a centralized pickup location for your documents.

Less Paperwork

Eliminate the need to repeatedly upload documentation when requesting services.

Tracking

Receive a confirmation of your request and an alert when the document is ready.

Receive a confirmation of your request and an alert when the document is ready.

Did you know you could request certified copies of birth, death and marriage certificates online?

Collect all your documents at the convenient Centralized Collection Centre.

Improving Government Services Through Digital Transformation

The Government of The Bahamas through the Inter-American Development Bank has undertaken the investment of $30 million in digital transformation to increase The Bahamas’ global competitiveness. The objectives of this groundbreaking, 5-year project include placing 200 Government services online, strengthening cybersecurity, developing a national ICT strategy, and improving and increasing the use of ICT in the Public Service. This initiative will include partnerships with the private sector and corporations and will positively impact the customer experience when conducting business with the Government.

Partners

Passport Photograph Specifications:
  • The photograph should be no more than six (6) months old at the time of the application.
  • The photograph should be 2×2 inches at 600 dpi.
  • The photograph should be in colour with a plain white or an off-white background.
  • No selfies.
  • Photographs must show a neutral facial expression, the applicant must not be smiling and the        mouth must be closed.  
  • Makeup should be neutral and jewelry modest.
  • The photograph must show a full face view; the applicant must be facing the camera directly.
  • Hairline and ears must be visible and not covered.
  • Covering of the head is prohibited unless for medical or religious purposes and a formal written request is presented to and approved by the Passport Office.
  • The applicant’s clothing should be in colour with his/her shoulders covered.
  • The applicant’s clothing must not bear any form of military or civil servant badges or ornaments.
  • Applicants may request photo labs to provide a digital copy of the photograph using one of the following options: e-mail, CD or USB.
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Initially, the Centralized Collection Centre will enable the collection of documents from the Road Traffic Department and the Registrar General’s Office for the services of renewing or replacing a driver’s licence, renewing a learner’s permit, and requesting certified copies of birth, death and marriage certificates. Additional documents for collection will be included in the coming weeks. All documents must be collected in person and one form of a government-issued identification must be provided for verification. 
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